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The process for contacting Adobe Sign Support is changing two elements in September 2020:
Note: If you submit cases via the Adobe Admin Console this process will remain the same.
Email is no longer supported for creating new cases - The decision to remove email support has been made to serve our customers more efficiently. Creating cases through an authenticated process ensures that Support can act on the request knowing it has been submitted by an authorized party for the customer organization.
All cases must be submitted via an Admin. End-users must contact their group, privacy, or account admin to submit new support requests.
More information on how to contact support is available here
Posted : 22/09/2020 12:33 pm