Secure Remote Access Software with RealVNC

Work from home is a magic word since we are living with the pandemic around COVID-19. In 2020 for sure more organizations worldwide recognized the need to have a more flexible working model. Across all departments, companies had to adopt the possibility to work from home. Quite problematic was the challenge for IT departments, which had to grant access for their home workers to their centralized IT software systems. Two magic words came to mind.

• Virtual Private Networks (VPN)
• Secured Remote Access

VPNs are used in most cases to build a secured connection to a private network which allows you to ensure nobody can trace and hack the data stream while communication happens. This can be important when sensitive internal email communication happens which should bot be published or simple to protect an organization communication to be secured against hackers.

Secured Remote Access is required when activities have to be performed in front of an actual screen. In best scenario can help Support Departments to get the exact view of a user’s screen and see first hand how to support them. It can control human interfaces like the mouse (touch screen) or keyboard.

Challenges

Gaining remote access brought in the past always difficulties with it. Special when it comes to screen sharing and hands-on access for support departments users find themselves lost. A picture tells more than a thousand words and can you remember who many times you heard the words, send a screenshot?  But here comes already the first challenge.

• Sending with an email back and forward Q/A delays and screen shares don’t tell the full story
• Screenshots can be large in size which can delay the delivery time
• The support team has not access to all devices or operating systems
• The keyboard layout does not match with the keyboard setting of the actual user
• Internet connectivity is weak
• File transfers to install updates requires screen access and admin rights

So can we overcome these samples of challenges?

Let’s have a word on RealVNC secured remote access software VNC Connect. Let’s have a quick view of the product overview video.

With VNC Connect a simple and secure remote access and support are easily made. VNC Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, anytime you want, watch its screen in real-time, and take control as though sitting in front of it.

To stay connected with your corporate devices you can have attended and unattended access. As an administrator, you can connect whether remote computer owners are present or not. You can have direct and cloud connectivity,
RealVNC cloud service automatically brokers cloud connections between devices wherever they are.

Independent where your users or partners need assistance on their PC, notebook, tablet, or mobile device. VNC connect supports various stacks of operating systems like Windows, MAC, Linux, Andriod, iOS, or Rasberry Pi. Instance support can be achieved without the installation of any client. Extended support features allow you to make file transfer, printing, and chat during a session, you’re not restricted to just interacting with the remote screen. The core features you can find in the secure remote access software VNC connect: