The COVID-19 crisis will result in a permanent change to our shopping behavior and ways of conducting business. While some businesses have experienced a temporary short-term peak in demand, other categories will be moving online for good.
It is not new and no secret that proper website load time can increase your traffic, customer loyalty and rank on Google Search. Marketers did also realize the fact that speedy website matters. But just how important is site load time in 2020?
Let a dream come true, 24×7 customer service, greater capacity to handle customer inquiries, fewer operational expenses, improved customer satisfaction, does this sound like something you want? But with chatbot advantages there comes also challenges which we want to highlight today.
How to get customer Survey results you can count on and make sure you are not trapped into survey response bias
Let us face the truth; a human cannot be replaced in a successful business with a machine. Is this statement accurate or false? Properly, we have proven success stories that are telling us a different story. eCommerce stores are getting closer to replace real-life experience and show it’s potentials. But we see a lot of samples where the digital world fails, so we ask today, why eCommerce stores don’t sell?
For an eCommerce website to succeed, there are many aspects of the store that need to be taken into consideration before launch. The dependencies are not only on the quality of the products provided by the store but also on the Design of the store and the way it is marketed and the user features for an eCommerce website.
‘No response is the best response’ worked well in the days before the digital age. It used to be a sensible way to deal with negative propaganda and publicity; today, it seems insensitive.
Small and medium businesses (SMBs) are major leaders of today’s economic growth. Salesforces new 2019 report examines the obstacles SMBs encounter on the road to success and offers insights on the decision-making and actions of the leaders who run them. Learn about the latest innovations and industry changes affecting SMBs and get the latest small business statistics.