Let a dream come true, 24×7 customer service, greater capacity to handle customer inquiries, fewer operational expenses, improved customer satisfaction, does this sound like something you want? But with chatbot advantages there comes also challenges which we want to highlight today.
How to get customer Survey results you can count on and make sure you are not trapped into survey response bias
Let us face the truth; a human cannot be replaced in a successful business with a machine. Is this statement accurate or false? Properly, we have proven success stories that are telling us a different story. eCommerce stores are getting closer to replace real-life experience and show it’s potentials. But we see a lot of samples where the digital world fails, so we ask today, why eCommerce stores don’t sell?
For an eCommerce website to succeed, there are many aspects of the store that need to be taken into consideration before launch. The dependencies are not only on the quality of the products provided by the store but also on the Design of the store and the way it is marketed and the user features for an eCommerce website.
‘No response is the best response’ worked well in the days before the digital age. It used to be a sensible way to deal with negative propaganda and publicity; today, it seems insensitive.
Small and medium businesses (SMBs) are major leaders of today’s economic growth. Salesforces new 2019 report examines the obstacles SMBs encounter on the road to success and offers insights on the decision-making and actions of the leaders who run them. Learn about the latest innovations and industry changes affecting SMBs and get the latest small business statistics.
3D printing is the process of creating a physical object from a digital model by combining successive layers to come up with the finished product. 3D printing is utilized in many sectors such as health and military and will concur the marketing departments as a Direct Marketing Tool.
Consumers today have endless choices about when, how, and where to shop or buy their products and services. Acknowledging your hard-won customers and knowing their needs is key to satisfy them and keep them coming back to purchase from you.
Modern consumers are sharing more personal information than ever before, and expect closer, more relevant connections with brands in return. This infographic highlights key qualities that define today’s connected consumer to help you better understand and foster valuable relationships with your customers.