Let a dream come true, 24×7 customer service, greater capacity to handle customer inquiries, fewer operational expenses, improved customer satisfaction, does this sound like something you want? But with chatbot advantages there comes also challenges which we want to highlight today.
Orchestration is a proactive and coordinated series of personalized interactions, some automated and some human, that span the entire customer journey. With the right play and marketing automation you can get closer to your sales targets.
Today, more and more owners of “brick-and-mortar” businesses ask, “Why should I represent my brand online?” Young companies are already there, but if you used to operate in an old-school way, it’s time to consider moving you’re offline to online business and enter the digital world.
Ask yourself, does your employer, invest in the development of their Staff? Employee training can be for some companies a significant investment of time and money. But why is it something companies shall not miss out?
The rate of technology is evolving in in this digitally-interconnected world is highly fast-paced that businesses who could not keep up will get left behind by those who do. Even customers are way ahead in terms of knowledge and familiarity with the latest digital marketing trends. They expect the same from the brands they engaged in or do business with.
Today we listen to what 5000 marketers said about video marketing on social media, how they see promoting their brand and reaching new customers on social media. Read below and see the infographic to learn what is trending in 2020.
The renaissance of email or as we say how email responsiveness builds the trust of your clients. Who said that email is dead does maybe not know the facts. Today we are going to look into the powerful email marketing possibilities and how to succeed.
How to get customer Survey results you can count on and make sure you are not trapped into survey response bias
The online world in 2019, how do e-commerce, social media, mail, and co perform? Find detail statistics for all digital Omni-channels, consumer demographics, habits and insides around e-commerce.